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Case Study


Helping Partners Ride the Teams Wave with a Great Telephony Experience

PortaOne, is a well established telecom software platform developer, primarily for billing and softswitch platforms – not just for VoIP, but also UCaaS and CPaaS. The company serves a global customer base of VoIP providers, CSPs, CLECs and MVNOs, with a strong focus on supporting Tier 2 and Tier 1 providers. While well-positioned to help their customers succeed with VoIP – along with providing APIs for them to develop customized applications – they must contend with the rising adoption of Teams by many of their customers.

portaone case study


Integrated teammate technology

Your Communications Platform + Microsoft Teams

When end customers choose to deploy Teams, they may not fully understand the options available for supporting telephony, both with and without using Microsoft. As Teams adoption keeps growing, partners need better solutions to maintain control over the telephony business, and this is precisely why the TeamMate partnership is so important.

Klaus Haertel​

Klaus Haertel

Director for Global Channel and Alliances, PortaOne

“As the telco experts, and we know what TeamMate brings with PBX Connector, and while Microsoft may be the Office expert, their telephony experience with Teams is not as good as it needs to be for today’s hybrid workforce. Don’t just take it from us – go and ask a receptionist or a contact center agent using Teams. They know what they had for telephony before Teams, and they’re not getting that now – and that’s exactly what our partners are providing.”

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