The TeamMate PBX Connector is a unique add-on to Microsoft Office 365 which allows you to natively integrate any existing UCaaS or PBX System into Microsoft Teams. It activates the Calls dial-pad in Microsoft Teams as a softphone on an external PBX, effectively turning Teams into a softphone using the DID or extension directly from the PBX.
A key feature of the TeamMate PBX Connector is the ability for you to deploy a branded app into the Teams app catalog of your customer. The branding capabilities permit you to customize each customer’s experience with your logo and other relevant information about your service. In addition, the app extends the capabilities of your UCaaS directly into Teams by offering:
No more switching apps or missing important calls. TeamMate lets you manage your calls, availability, and transfers straight from Teams.
Now you can stay in control and in the zone without warping your workflow with features like:
Talking on your PBX? Your Teams status switches to "On a Call" automatically.
Stop calls from ringing through to Teams when you’re in a meeting or deep in work.
Transfer calls easily, with instant status updates, even to non-Teams users.
Add your branding and invite your 1st customer to connect a PBX to their Microsoft Office 365 tenant
Once you’ve added PBX and user details, simply sit back, relax and watch how TeamMate automates the rest of the process. You can intervene at your leisure
Start making and receiving calls through your existing PBX to the endpoint in Teams’ desktop, browser of mobile app
Add your branding and invite your 1st customer to connect a PBX to their Microsoft Office 365 tenant
Once you’ve added PBX and user details, simply sit back, relax and watch how TeamMate automates the rest of the process. You can intervene at your leisure
through your existing PBX to the endpoint in Teams’ desktop, browser of mobile app
All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.
TeamMate is a Microsoft ISV (independent software vendor) Partner. We are Microsoft Certified for Co-sell.
From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.
Your branding, your portal, your PBX notifications built into Microsoft Teams.
All components of branding including Teams Application are controlled by each Reseller.
Over 80 PBX types and variants tested.
Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.
Managed from the same interface.
Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.
The TeamMate Connector uses SIP to register to an existing PBX and supports variants from every system we have tested including the systems shown here. Challenge us with a new system so we don’t lose our SIP chops!
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Connect any SIP Trunk to Microsoft Teams with automated Direct Routing as a Service.
Send and receive SMS and MMS messages directly within Microsoft Teams.
Record Microsoft Teams calls for compliance, training, and quality assurance.
Learn how TeamMate integrates your PBX with Microsoft Teams step by step.
