TeamMate

PBX Connector

The TeamMate PBX Connector is a unique add-on to Microsoft Office 365 which allows you to natively integrate any existing UCaaS or PBX System into Microsoft Teams. It activates the Calls dial-pad in Microsoft Teams as a softphone on an external PBX, effectively turning Teams into a softphone using the DID or extension directly from the PBX. 

A key feature of the TeamMate PBX Connector is the ability for you to deploy a branded app into the Teams app catalog of your customer.  The branding capabilities permit you to customize each customer’s experience with your logo and other relevant information about your service. In addition, the app extends the capabilities of your UCaaS directly into Teams by offering:

  • Single-SignOn to your customer portal
  • New Voicemail notification
  • Customizable Soft Keys
  • In-Call and After-Call cards integrated with Microsoft Contacts and Calendar 

Set up your TeamMate service provider portal

Add your branding and invite your 1st customer to connect a PBX to their Microsoft Office 365 tenant

Set up the direct routing link

Once you’ve added PBX and user details, simply sit back, relax and watch how TeamMate automates the rest of the process. You can intervene at your leisure

Make or receive calls

Start making and receiving calls through your existing PBX to the endpoint in Teams’ desktop, browser of mobile app

Set up your TeamMate service provider portal

Add your branding and invite your 1st customer to connect a PBX to their Microsoft Office 365 tenant

Set up the direct routing link

Once you’ve added PBX and user details, simply sit back, relax and watch how TeamMate automates the rest of the process. You can intervene at your leisure

Make or receive calls

through your existing PBX to the endpoint in Teams’ desktop, browser of mobile app

Watch the TeamMate Connector Video to Learn More

Watch the TeamMate Connector Video to Learn More

Software Features

100% Microsoft Azure based

All components of the TeamMate Connector run in Azure Cloud in 4 geographic regions.

Microsoft Partner

TeamMate is a Microsoft ISV (independent software vendor) Partner. We are Microsoft Certified for Co-sell.

Automated Setup

From Direct Routing through User provisioning and custom Teams Application creation, TeamMate has automated the process.

Custom Microsoft Teams App

Your branding, your portal, your PBX notifications built into Microsoft Teams.

Branding for Resale

All components of branding including Teams Application are controlled by each Reseller.

Extensive PBX Testing

Over 80 PBX types and variants tested.

API

Programmatic interface for authentication and all facets of provisioning available in the TeamMate portal.

PBX, SIP Trunk, and SMS Support

Managed from the same interface.

Microsoft Enterprise Security

Minimal Microsoft Permissions are granted for integration. No Microsoft passwords or tokens are read or held.

Supported PBX Phone Systems

The TeamMate Connector uses SIP to register to an existing PBX and supports variants from every system we have tested including the systems shown here. Challenge us with a new system so we don’t lose our SIP chops! 

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Try TeamMate for FREE

Get your free trial today to see why TeamMate is the ultimate tool for connecting your vital business communications to Microsoft Teams!