Unlock better customer experiences with TeamMate’s Mitel-accelerated solution
When users spend time in multiple collaboration apps, things start to fall through the cracks. That slows down the workday and frustrates customers and employees alike in three major ways.
This eats up time and makes simple tasks harder than they should be.
Teams are left guessing on calls instead of acting with confidence.
Customers are stuck repeating themselves, turning quick calls into drawn-out frustrations.
Wichita Unified School District had teachers and admins split between two systems. PBX was essential to daily operations, while Microsoft Teams had become the preferred tool for staff. The result? Constant back-and-forth that slowed everyone down…until their PBX vendor brought in TeamMate.
Teachers and admins now handle all communications from one simple setup.
The district kept its vital PBX features while giving users the Teams experience they wanted.
With TeamMate’s Microsoft Teams PBX integration, your Mitel system and Teams finally work as one. That means less app-switching, smoother calls, and a better experience for everyone.
