Offer Teams calling, texting and chat under your own brand. Calls ride your PBX, SIP trunks and carrier, your customers manage everything in a portal branded as yours, and TeamMate automates the Microsoft side.
Free 30-day proof of concept for service providers.
It lets a service provider sell Teams calling, texting and chat under its own brand, on its own network. Your customers work in Microsoft Teams, while the portal and the Teams app carry your name and you own the customer relationship. TeamMate stays in the background and automates Direct Routing, user provisioning and Teams app creation with the Microsoft Graph API and PowerShell.
You and your customers’ admins manage users, numbers and settings in a portal branded as yours. You control every branding component.
PBX Connector, SMS Connector and ACS Call App add a Teams app with your name and logo, including soft keys, portals and notifications.
Operator Connect Express and Direct Routing use the native Teams dial pad, on your numbers and your carrier.
Start with one product and add more per customer. You can mix products and connection types in a single Microsoft tenant.
Put your cloud or on-prem PBX on the native Teams dial pad. Over 80 PBX types and variants tested.
Automated build and management of Direct Routing, including users, settings and call paths.
The provisioning experience of Operator Connect, without a certification program.
A brandable add-on to PBX Connector. Calling in Teams with no Microsoft Phone System licenses.
White-label SMS and MMS in Teams, with shared team inboxes per number.
Real-time chat between Teams, Slack and Webex.
Conversational call answering and routing inside Teams Phone.
Compliance recording for calls and meetings, with a payment (PCI) pause and resume.
Sell direct, through resellers, or through resellers of resellers. Each level gets its own view of the portal.
Creates and manages Resellers.
Creates and manages business customers, and controls its own branding, including the Teams app.
Manages only its own business: users, numbers and settings.
Connect your PBX, SIP trunk or SMS gateway to Teams and try it before you commit.
Set up your name, logo and look once. Every customer gets your brand.
Add customers in your portal or through the API. Setup is automated.
Bring your PBX into Microsoft Teams, with a Teams app that carries your brand.
Offer Direct Routing as a service, or Operator Connect without certification requirements.
Add Teams calling, texting and chat to the Microsoft 365 services you already provide.
Attach Teams calling, texting and chat to the Microsoft 365 and Teams licenses you already resell.
“This is a major win for all involved: our service provider partners benefit by being able to serve new markets and businesses benefit by increasing the efficiency and use cases for a product that is a major part of their operations.”
Jason ByrneSVP of Products and Marketing, NetSapiensA Teams calling and messaging service that you sell under your own brand. TeamMate provides the platform and automates the Microsoft side. Your customers see your name in the portal and in the Teams app, and calls and texts run on your network.
The partner portal, used by you and your customers’ admins, and the Teams app added by PBX Connector, SMS Connector and ACS Call App, including its soft keys, portals and notifications. Operator Connect Express and Direct Routing use native Teams calling.
No. You can offer Operator Connect Express, Direct Routing and PBX calling without Microsoft certification.
Yes. Calls ride your PBX, SIP trunks and carrier, and texts ride your SMS gateway. You keep your DIDs and carrier relationships.
Yes. A Master Reseller creates and manages Resellers, a Reseller creates and manages business customers, and each Reseller controls its own branding, including the Teams app.
Yes. A REST API covers authentication and every provisioning task available in the portal. With Bespoke Enterprise Access, registration and Microsoft consents run inside your own portal.
No. Session border controllers are included, running in 9 Microsoft Azure regions.
Start a free 30-day proof of concept. Connect your PBX, SIP trunk or SMS gateway and test it internally or with a customer before you commit.
See the platform in a live demo, or start a proof of concept on your own network.
Free 30-day proof of concept for service providers.