NEWAI Voice Agents for Microsoft Teams are now generally available. AI Voice Agents for Teams. Try it live →
Voice · SIP Trunk Connector

Your SIP trunk. Direct Routing, automated.

Automate the Direct Route between your network and Microsoft Teams, so the Teams dial pad works on your SIP trunk.

Free 30-day proof of concept for service providers.

30+ partners and 500+ service providers in 18 countriesMicrosoft ISV Partner · Microsoft Certified for Co-sell100% Microsoft Azure based, 9 geographic regions
How it works

Live in three steps.

TeamMate automates the Microsoft side, so you focus on your customers.

Set up your portal

Invite your first customer to connect a SIP trunk to their Microsoft 365 tenant.

Add DIDs and trunk profiles

Set up Direct Routing with DIDs or DDIs, then link Teams users to their PSTN numbers.

Make and receive calls

Teams users call on your network from mobile, laptop or tablet, anywhere.

Features

Direct Routing without the busywork.

From Direct Routing to user provisioning, TeamMate automates the process.

Teams as a softphone

In-app calling turns Teams into a softphone on your trunk. No switching to another phone system.

Automated setup

Direct Routing and user provisioning, automated.

SBCs included

Session border controllers run in 9 Microsoft Azure regions.

API

Programmatic access to authentication and all provisioning in the TeamMate portal.

Microsoft enterprise security

Minimal Microsoft permissions. No Microsoft passwords or tokens are read or held.

One interface

Manage PBX, SIP Trunk and SMS services from the same portal.

Mix services per tenant

Combine SIP trunks with Operator Connect Express and PBX/UCaaS in a single Microsoft tenant.

Multi-level admin

Master Reseller, Reseller and Enterprise portal levels, if your channel needs them.

Value

More for your customers. Less work for you.

What your customers get

  • Their phone numbers and phone rules stay as they are.
  • Calls in Teams on mobile, PC and Mac.
  • Every Teams feature, with no change to their SIP trunk or Teams setup.

What you get

  • Automated Direct Routing, from trunk profiles to user provisioning.
  • SBCs included, in 9 Microsoft Azure regions.
  • An API for authentication and all provisioning.
  • PBX, SIP Trunk and SMS services managed from one interface.
From partners

“We understand that Teams is becoming the preferred workspace for many businesses. Our partnership with TeamMate gives our partners the ability to offer a much-requested integration, while also keeping their callflows, apps, and other essential tools available within KAZOO.”

Patrick SullivanCo-CEO, 2600Hz
Related products

Add more to every tenant.

FAQ

SIP Trunk Connector questions.

Do I need a session border controller (SBC)?

An SBC is needed for any SIP connection to Microsoft Teams, and it's included. TeamMate runs SBCs in 9 Microsoft Azure regions.

Can my customers keep their phone numbers?

Yes. Numbers, phone rules and the rest of their configuration stay as they are.

Will it change the existing SIP trunk or Teams setup?

No. It doesn't change the SIP trunk setup or the Teams account. It links them with a light touch.

SIP Trunk Connector or Operator Connect Express?

Both work with your own DIDs. With Operator Connect Express, users, routing and dial plans are managed in the Teams Admin Center; with SIP Trunk Connector, in the TeamMate portal. Compare →

How is it priced?

Per user, per month, with no setup cost.

Bring your SIP trunk to every customer's Teams.

See SIP Trunk Connector in a live demo, or start a proof of concept on your own trunk.

Free 30-day proof of concept for service providers.