Teams-Native Business Texting

SMS for Microsoft Teams

The TeamMate SMS Connector is the only white-label SMS integration purpose-built for Microsoft Teams resale. End users send, read, and manage SMS messages directly in their native Teams workflow with your branding.

What Is the SMS Connector?

The TeamMate SMS Connector is a white-label SMS integration for Microsoft Teams that connects your customers’ text messaging workflows directly into Teams. It’s the only SMS solution purpose-built for service providers to resell—enabling UCaaS providers, Microsoft Operator Connect partners, and MSPs to offer unified SMS capabilities without building complex integrations.

Your end users get a custom branded Teams app where they can send, receive, and manage SMS messages alongside all their other Teams communications—no special Microsoft licensing required. Your organization maintains complete white-label control over the entire customer experience.

Why The SMS Connector

White-Label SMS Built for Resale

Give your Teams users all the PBX features they know and depend on, while adding the modern collaboration benefits of Microsoft Teams.

White-Label SMS

Deploy your own branded SMS app in your customer's Teams environment. Your branding, your notifications, your terms of service—complete white-label control.

Native Teams Workflow

End users send, read, and manage SMS messages directly in Teams. SMS integrates seamlessly with chat, calls, and presence—no app switching required.

No Special Licensing

Your customers don't need additional Microsoft licenses. SMS messaging works with standard Microsoft Teams licensing—reducing friction and cost.

SMS Gateway Agnostic

Connect to a growing list of SMS gateway carriers. Choose your provider, maintain your relationship, and keep your SMS margins—TeamMate handles the integration.

Custom Branded App

Your logo, your colors, your messaging. The SMS Connector deploys as a custom Teams app with your branding visible throughout the end user experience.

Built for Resale

Purpose-built architecture for service providers. Multi-tenant management, API-driven provisioning, and white-label admin portal—everything you need to scale SMS.

How It Works

Three Steps to Deliver White-Label SMS

Get your SMS offering live quickly with minimal integration effort. TeamMate handles the heavy lifting.

Connect Your SMS Gateway

Link your SMS gateway account to the TeamMate platform. Configure carrier settings, routing rules, and number pools to match your service model.

Customize Your Branding

Upload your logo, colors, and branding assets. TeamMate deploys a custom-branded Teams app that reflects your identity throughout the customer experience.

Assign Users & Go Live

Provision end users with SMS numbers or extensions. They immediately see your custom app in Teams and can start sending and receiving SMS messages.

Platform Capabilities

Everything You Need to Deliver White-Label SMS

Purpose-built for service providers who want unified SMS and calling in Teams.

Multi-Carrier Support

Integrate with a growing roster of SMS gateway carriers. Mix and match providers to optimize coverage, cost, and regional delivery.

Message Threading

SMS conversations appear as threaded message streams in Teams. End users see full context and history for every text exchange.

Multi-Tenant Admin Portal

Manage all your customers from one white-label portal. Full visibility into SMS usage, carrier status, and per-customer configuration.

User Provisioning & Management

Assign SMS capabilities to teams, groups, or individuals. Manage phone numbers, routing, and permissions from your admin dashboard.

SMS Number Management

Pool, assign, and manage phone numbers across your customer base. Support local DIDs, toll-free, and short codes depending on carrier support.

Enterprise-Grade Security

100% Azure-based infrastructure with minimal Microsoft permissions. No passwords or sensitive data stored—compliant and audit-ready.

Who It’s For

Built for Providers. Ready for Businesses.

Whether you’re a service provider adding SMS to your Teams offering, or a business that wants unified SMS and calling in Teams, the SMS Connector gets you there.

Service Providers & Resellers	Businesses & IT Teams
Add SMS capabilities to your Teams offering and retain control of the entire customer experience with white-label branding and pricing.	Unify SMS messaging with Teams calling and collaboration. No complex integrations or special licensing required.
White-label SMS solution with your branding throughout	Send and receive SMS directly from Teams
Multi-tenant management from a single portal	SMS appears in your normal Teams workflow
Connect to your choice of SMS gateways	No additional Microsoft licensing needed
API-driven provisioning for automation at scale	Unified inbox for SMS and team messages
Unified SMS and calling for your Teams customers	Maintain your existing phone numbers and SMS provider

Ready to Offer White-Label SMS to Your Customers?

Start your free trial and see how quickly TeamMate can bring white-label SMS into your Teams service offering.

FAQs

Frequently Asked Questions

Everything you need to know About TeamMate

1. What is Teams Handle?

Teams Handle is a platform designed to help businesses manage their teams, tasks, and communication in one place. It simplifies collaboration.

2. How can I add team members?

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3. Is Teams Handle suitable for small businesses?

4. Can I manage multiple projects?