Text patients and clients from Teams without losing control of the data. Secure SMS encrypts every message, keeps texts inside Teams chats, and records access in Microsoft Purview audit logs.
Free 30-day proof of concept for service providers.
Secure SMS is a setting for SMS Connector made for organizations that need tighter control over texting, such as medical practices and financial institutions. When it is on, the content of every SMS is encrypted, messages can only be read and sent in Teams chats, so Microsoft can audit every access, and admin access to message content is limited to encrypted exports.
The content of all SMS messages is encrypted.
Messages are read and sent only in the Teams chat or channel for each number, not in a separate texting screen.
Because texts live in Teams, Microsoft Purview audit logs record who accessed them.
Admins get message content only as encrypted exports, saved to OneDrive for Business rather than downloaded to a device.
Picture messages are protected with TLS inside TeamMate. Check with your carrier about encryption beyond it.
Use Secure SMS with shared SMS inboxes so a whole team can text from one secure number.
Users need Microsoft Purview Audit and OneDrive for Business, included in plans such as Microsoft 365 E5.
Secure SMS is turned on for your organization by your service provider.
Users send and reply in the Teams chat for each number, and every access is audited.
See also SMS Connector, Shared SMS inbox, Group texting, Teams call recording.
A TeamMate SMS Connector setting that encrypts the content of every text, keeps messages inside Teams chats and channels, records access in Microsoft Purview audit logs, and limits admin access to encrypted exports.
Users need Microsoft Purview Audit and OneDrive for Business, which come with Microsoft 365 plans such as E5. Secure SMS will not work properly without both.
Secure SMS is built for regulated organizations such as medical practices and banks, and supports compliance with encryption and audit logging. Compliance also depends on your own policies, agreements and carriers, so check with your compliance team.
Users text from the Teams chat or channel for each number instead of the separate SMS page. Replies to existing group texts work, but starting new group texts is limited.
MMS is protected with TLS while inside TeamMate. Not all carriers encrypt MMS beyond that, so confirm with your carrier if you need end-to-end encryption.
Exports are saved as an encrypted file to the OneDrive for Business folder of the registered admin, not downloaded to a device.
Book a live demo, or try it free in a proof of concept.
Free 30-day proof of concept for service providers.