Bring your DIDs and carrier relationships to Microsoft Teams, with the streamlined provisioning of Operator Connect.
Free 30-day proof of concept for service providers.
| DID / DDI | Operator Connect organization | Status |
|---|---|---|
| +1 (555) 010-0142 | Contoso Dental | Assigned |
| +1 (555) 010-0143 | Contoso Dental | Assigned |
| +1 (555) 010-0188 | Fabrikam Legal | Assigned |
| +1 (555) 010-0191 | Northwind Clinic | Available |
| +1 (555) 010-0192 | – | Available |
Users and dial plans are managed in the Teams Admin CenterWorks with your DIDs/DDIs and existing carrier relationships. Your staff assign numbers to Operator Connect organizations on the fly.
Set up your service provider environment in hours, with only basic SIP trunk interop and no certification program.
Mix Operator Connect Express, SIP Trunk Connector, PBX/UCaaS and external SIP trunks in a single Microsoft tenant.
Upload phone numbers in bulk, or provision them by API.
Both bring your numbers to Teams. The difference is where you manage them.
| Operator Connect Express | SIP Trunk Connector (DRaaS) | |
|---|---|---|
| Bring your own DIDs/DDIs | Yes | Yes |
| User assignment | Teams Admin Center | TeamMate portal |
| DID/DDI routing | Teams Admin Center | TeamMate portal |
| Dial plans and policies | Teams Admin Center | TeamMate portal |
| Global Administrator role | Not required | Permissions required |
Automated build and management of Direct Routing, including users, settings and call paths.
Learn more →VoicePut your cloud or on-prem PBX on the native Teams dial pad. Connect one or several PBXs per tenant.
Learn more →VoiceCompliance recording for calls and meetings, including a payment (PCI) pause and resume.
Learn more →MessagingWhite-label SMS and MMS in Teams, with shared team inboxes per number.
Learn more →No. Operator Connect Express gives you the streamlined provisioning of Operator Connect without the certification process.
Yes. It works with your DIDs/DDIs and your existing carrier relationships.
Upload them in bulk, or provision them by API.
No, not for Operator Connect Express.
Yes. Operator Connect Express, SIP Trunk Connector, PBX/UCaaS and external SIP trunks can run in a single Microsoft tenant.
Setting up your service provider environment can be done in several hours, with only basic SIP trunk interop.
A monthly fee for each phone number routed to Teams, with volume discounts. There are no setup costs.
See Operator Connect Express in a live demo, or start a proof of concept.
Free 30-day proof of concept for service providers.