Product news, release notes and guides for Microsoft Teams voice and messaging.
A buyer's guide for service providers selling AI voice agents for Microsoft Teams: what to check, and how TeamMate compares with Microsoft and AudioCodes.
CallTower bought Momentum's voice and Teams business. What a bigger Microsoft-aligned rival means for UCaaS providers, and how to respond.
Customers moving to Microsoft Teams don't have to churn. A UCaaS guide to Teams Phone options, trade-offs and a PBX-to-Teams retention playbook.
Seven AI voice agent templates, the businesses each one fits best, and how service providers can resell them on top of the phone service they already sell.
Lumen stopped selling voice, including hosted Teams calling, on August 1. Here's how UCaaS providers can win the Teams customers it left behind.
Your customers' business numbers, now on iPhone and Android. Our mobile calling apps are live on the App Store and Google Play. Contact us to learn more.
TeamMate is an exhibitor and sponsor at NetSapiens UGM 2026 in Austin, October 26–29, and is sponsoring the AI panel. Come talk to us about AI Voice Agents.
Our new website shows every way to bring your service to Microsoft Teams, with a live AI receptionist, a comparison guide and a self-serve proof of concept.
Every Teams customer needs something different. Why service providers win with a range of integration options, with examples from the TeamMate platform.
How Microsoft Teams telephony works: Calling Plans, Operator Connect, Direct Routing and Teams Phone Mobile compared, plus connecting a PBX or SIP trunk.
The only guide to Teams-Webex chat federation. Learn how ChatBridge bridges Microsoft Teams and Cisco Webex for real-time cross-platform messaging.
Detailed comparison of TeamMate ChatBridge and Mio for Teams-Slack chat federation. Platform support, Webex advantage, security, and pricing.
How to connect Microsoft Teams and Slack for real-time bidirectional messaging. Covers native options, third-party solutions, and enterprise use cases.
Learn why SMS for Microsoft Teams is a fast, powerful way to unite customer communication with internal collaboration. Discover how TeamMate’s SMS integration brings teams together.
We’re excited to announce that Teammate Technology is now SOC 2 Type 2 certified—a major milestone in our commitment to data security, reliability, and
Learn how business call recording delivers cost savings, stronger control and greater flexibility with TeamMate’s solution for Microsoft Teams.
Learn how MSPs and Service Providers can expand their offerings with Direct Routing as a Service (DRaaS) from TeamMate. Discover the benefits of scalable, flexible Teams voice.
Discover why Operator Connect Express is a game-changing Microsoft Teams voice solution and how TeamMate Technology simplifies access for MSPs.
Learn how Teams Operator Connect simplifies PSTN connectivity and how TeamMate Technology supports MSPs in streamlining Microsoft Teams calling
Learn how Microsoft Teams Calling, enhanced by TeamMate, helps MSPs deliver compliant, secure, and scalable voice solutions for clients across industries.
At Teammate we stay committed to continuously enhancing our platforms to deliver a better, faster, and more reliable experience for our customers. As part of
The release of TeamMate version 2.18 includes the latest iteration of our call app, now rebranded ACS Call App. Built on Microsoft’s Azure Communication
For organizations running both Microsoft Teams and traditional telephony or Unified Communications as a Service (UCaaS) platforms, productivity often suffers when the two systems don’t work…
Learn how TeamMate lets MSPs and CSPs offer Microsoft Teams voice without the hassle of Operator Connect Certification. Faster deployments, no certification required.
Learn how MSPs can streamline Microsoft Teams Operator Connect deployment with TeamMate's Operator Connect Express.
On March 20, 2025, Microsoft quietly announced a policy change enforcing Phone System license checks for bot-initiated PSTN calls in Microsoft Teams, effective September 30, 2025. This update…
Mitel, a global leader in business communications, and L–SPARK, Canada’s top software accelerator, have announced the latest companies chosen from a
Learn how Microsoft Teams Federated Chat enables secure, cross-platform communication. Explore use cases and discover TeamMate’s powerful chat integration tools.
Discover how integrating Microsoft Teams and Slack enables cross-platform messaging. Learn how TeamMate’s Chat Connector improves communication and productivity.
Learn how Teams Chat Integration helps MSPs improve client communication, streamline collaboration, and deliver smarter service offerings.
Discover how the new API Workflow improves provisioning speed and reliability. Enhance automation and integration—learn more today!
For service providers seeking seamless Microsoft Teams telephony, TeamMate’s Operator Connect Express (OCE), launched in January 2025, delivers a powerful,
Learn how to ensure Microsoft Teams call recording compliance for your business. This guide covers key regulations, best practices, and how TeamMate simplifies it all.
Discover how Teams phone recording improves business efficiency and performance. Learn how TeamMate’s solution helps you record and manage Microsoft Teams calls seamlessly.
AI voice agents are rapidly changing the game in business voice communications. But the capability to interact with a voice agent through Microsoft Teams
TeamMate’s Microsoft Teams telephony integration offers unique tools like Presence Sync, Presence Pause, and Pro Transfer to streamline communication.
At the recently concluded ITEXPO 2025, our very own CEO Eric Hernaez, spoke with Rich Tehrani of TMC about three of the Company’s newly launched
If you missed the IT Expo 2025 session on “Boosting Margins with Microsoft 365 and Teams – The MSP Opportunity,” don’t worry—we’ve got you
At Teammate Technology, we continuously strive to enhance our platform and introduce new features that elevate your communication management experience. With
TeamMate is thrilled to announce the latest additions to our suite of innovative communication solutions. As part of our ongoing commitment to enhancing the
Teammate Version 2.15 will be released on December 7, 2024, with a host of new features and enhancements designed to improve your experience and streamline
We are thrilled to announce that Teammate Technology has been chosen to present our latest SMS integration at the upcoming Netsapiens Codefest! This event will take place during the 2024 User Group…
TeamMate is pleased to announce that the TeamMate SMS Connector is now integrated with Syniverse and Crexendo powered by Netsapiens.
Save the date: October 21-24, 2024, as Crexendo | Netsapiens’ Annual User Group Meeting (UGM) goes to Nashville, Tennessee!
Manage your invoices and pay your Teammate bills with ease with the new Teammate Billing Portal.
Wondering what licenses you need to get started with Microsoft Teams Direct Routing? Find out in our latest blog! Visit us today!
Knowledge Base. Our Knowledge Base is available through the Help widget in the reseller portal and contains guides to using all of the new features.Support
4. Select Group SMS for the Send Option and do the following:
TeamMate’s Version 2.13 brings the Contact-Sync application to help keep contact details uniform across Netsapiens and Microsoft Teams systems.
Larger footprint means better network performance and enhanced reliability in our Teams integration leading to more efficient operations and better
We work hard to bring added features and enhancements that improve the UCaaS user experience so that you can successfully integrate your UCaaS with Microsoft
Teammate Technology’s very own CEO Eric Hernaez will be speaking at ReInvent Connect 2024 – the annual national partner summit hosted by ReInvent Telecom – about the company’s Teams Integration…
What Direct Routing as a Service (DRaaS) is, how it works, who needs it, how its costs compare with self-managed Direct Routing, and how to choose a provider.
We’re Growing! TeamMate is happy to welcome two new members to our management team.
Want to make the most of your Microsoft Teams for education – without wrestling with complicated setups or limited integrations? Make it happen with TeamMate!
What is direct routing? What can it do, and how can you deploy it? This ultimate guide can help you to implement it into your strategy.
In our ongoing quest to provide the best customer service possible to users of our Teams integration products, we are happy to announce the availability of a
[San Francisco, January 30, 2024] – Nextplane, a leading provider of AI-enabled connectivity services is excited to announce a strategic partnership with Teammate Technology, a pioneer in advanced…
Wondering how a Teams integration might benefit your contact center solutions? Well, wonder no more! We'll take you through five major benefits of using Teams.
Wondering how to break into other industries? Consider a Microsoft Teams integration! Find out how it can help you gain clients across company verticals.
Telnyx partner TeamMate launches Microsoft Teams SMS integration, powered by Telnyx’s billion-scale Messaging API.
The 2600hz comm.land integration makes it easier than ever to turn Teams into a softphone that puts your calling features right in Teams as a branded application, including the ability to park calls, sync presence, activate BLF, get message waiting notifications and much more.
Clearspan Communications is a Unified Communications technology company based out of Plano, Texas. Their solutions are purpose-built for service providers and
Unlock the vault of Microsoft Teams security! Dive into encryption, compliance, and best practices for an impenetrable collaboration fortress.
In 2022, a U.S. campus of Nord Anglia Education (NAE), a British provider of international schools, approached the team of Chicago Business VoIP (CBV) to help
Simplify Microsoft Teams calling with Operator Connect—a direct, secure way to manage voice services without extra hardware or complexity.
This article, originally published by MSP Today, discusses the recent partnership announcement between the two companies.
PortaOne is a well-established telecom software platform developer, primarily for billing and softswitch platforms – not just for VoIP, but also UCaaS
2600Hz is one of the more innovative providers, having built their own platform from the ground up with an emphasis on flexibility and openness. The Kazoo
The cloud services business is scale-based by nature, especially for communications platforms like UCaaS and CCaaS, where real-time applications are core to
Staying ahead of the latest technological advancements it's a necessity, especially when it comes to UCaaS and Microsoft Teams. Read more.
"The UCaaS Event" is more than just a conference; it's an experience that unites the most forward-thinking minds in the UCaaS sector under one roof.
Viirtue enlisted TeamMate to offer the best Teams telephony integration for their white label UCaaS
As a company that specializes in navigating the intersection of UCaaS and Microsoft Teams, we often get asked about the size of the market. Specifically,
We work hard to bring add features and enhancements that improve the UCaaS user experience so that you can successfully integrate your UCaaS with Microsoft Teams
With Microsoft Teams on your side, you gain access to millions of potential buyers. Learn more about the benefits of integrating Microsoft Teams.
Mastering Teams integration with VoIP.ms. The integration of Microsoft Teams and VoIP.ms, focusing on the TeamMate PBX connector and its capabilities.
How to be successful with UCaaS and Microsoft Teams with the help of TeamMate Technology
HENDERSON, Nev., Aug. 23, 2023 /PRNewswire/ — 2600Hz is proud to announce its roster of distinguished sponsors for their annual cloud communications conference, Kazoocon. Taking place from October…
We often get asked to explain the difference between Direct Routing and Operator Connect. So here is our explanation…
In the rapidly evolving landscape of communications technology solutions, finding the right partner can make all the difference. When it comes to cutting-edge technology, comprehensive solutions, and…
TeamMate Technology to Exhibit at Crexendo|Netsapiens UGM 2023
We have extracted the valuable lessons of Microsoft's success that will equip you with the insights needed to supercharge your own strategies.
TeamMate Technology Sponsors Industry Trade Show in October: Kazoocon!
Microsoft Teams is making its moves into the UCaaS market with Teams Phone. Transform this 'threat' into an opportunity. Read to learn more!
The rise of AI is already transforming many industries, and its impact is likely to be even greater in the future. Microsoft Teams is adapting to the situation by adding next wave of generative AI…
Learn about the only white-label SMS integration for Microsoft Teams
We are pleased to announce the availability of the newest version of our platform, TeamMate 2.8.0! Our team has been hard at work to bring you new features and enhancements to improve your user…
The UCaaS market is a crowded space, and for good reason. Cloud has emerged as the deployment model of choice for many communications applications, and the SaaS business model has found favor as Opex…
TeamMate is happy to announce that beta support for SIP Auto-Provisioning is now available with the release of version 2.8. SIP Auto-Provisioning is a new
This post will compare TeamMate's PBX Connector and SIP Trunk Connector to help you decide the best strategy to integrate your PBX or UCaaS with Microsoft Teams Phone System.
Not sure if you need Teams or a phone system? This guide breaks down the key differences to help you choose the right setup for your business.
This article by Elliot Mulley-Goodbarne was originally published here on UC Today
This article by Rich Tehrani was originally published here on TMCNet
The TeamMate PBX Connector Is a Unique Add-On to Microsoft Office 365 Users Can Natively Integrate Any Existing PBX Phone System into Microsoft Teams Effectively Turns MS Teams into a Softphone
This article was originally published here on Cloud Communications Alliance
We often hear from voice service providers that are unsure about how to respond to the threat they perceive when customers bring up Microsoft Phone System,
We are happy to announce that we have added new capabilities to our Partner Provisioning Portal. It is now possible for you to create and vote on
This article by Elliot Mulley-Goodbarne was originally published here on UC Today
This article by Rob Scott was originally published here on UC Today
Microsoft Teams use is booming. Any organization already using Teams is now considering how to use the built-in options to make it a
This article was originally published here on Telecom Reseller
HENDERSON, Nev., Aug. 31, 2021 /PRNewswire/ — 2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, and TeamMate Technology, a leading Microsoft Teams…
This article was originally published here on Telecom Reseller
Larger footprint, Larger PBX Interop List, and a Branded Teams App
This article by Elliot Mulley-Goodbarne was originally published here on UC Today
This article by Daina Larkin was originally published here on netsapiens
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