
Spotlight on Operator Connect
Spotlight on Operator Connect by: Jon Arnold Launched in March 2021, Operator Connect represents another key piece to enable Microsoft to become the hub of

Spotlight on Operator Connect by: Jon Arnold Launched in March 2021, Operator Connect represents another key piece to enable Microsoft to become the hub of

Helping Customers Migrate to Teams Without Compromising on Telephony by: Jon Arnold The UCaaS market is a crowded space, and for good reason. Cloud has

Microsoft Teams and Phone System – Know the Differences by: Jon Arnold UCaaS providers are in an enviable position of helping customers migrate to the

Most of your clients are probably already using Microsoft Teams. So, it’s only a matter of time before they’re going to ask you this: “Can

Here’s a scenario you’ve probably already lived through: a customer calls and says they want their employees to make and receive phone calls directly inside

Every provider has heard the same request from customers: “Can we just make calls from Teams already?” The answer used to involve a sigh, a

Legacy voice systems were once the bread and butter for service providers. Back when compliance was clunky, remote work wasn’t really a thing, and most

At Teammate we stay committed to continuously enhancing our platforms to deliver a better, faster, and more reliable experience for our customers. As part of

Introducing License Free Calling with ACS Call App The release of TeamMate version 2.18 includes the latest iteration of our call app, now rebranded ACS

Meet TeamMate: Powering Seamless Collaboration Across Microsoft Teams and Mitel This article was originally published by L-Spark here. For organizations running both Microsoft Teams and

Getting certified by Microsoft might sound like a badge of honor. In reality? It’s more like volunteering for a bureaucratic obstacle course wrapped in red

As more businesses ditch desk phones in favor of cloud-based voice, one thing is becoming clear: customers want calling that lives natively inside Teams. After

View Post Did Microsoft Break License Free Call Apps? On March 20, 2025, Microsoft quietly announced a policy change enforcing Phone System license checks for
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