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About us

Get more from the communications you already run.

We help organizations get the full value of their existing communications platforms by using the capabilities of Microsoft Teams.

Free 30-day proof of concept for service providers.

30+ partners and 500+ service providers in 18 countriesMicrosoft ISV Partner · Microsoft Certified for Co-sell100% Microsoft Azure based, 9 geographic regions
A TeamMate-branded app in Microsoft Teams on a laptop
Our mission

Your service, native in Microsoft Teams.

With TeamMate, service providers build a customized, branded Teams app that brings call control, messaging, end-user portals, PBX notifications and PBX softkeys directly into Teams.

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30+partners and 500+ service providers in 18 countries
8products for voice, messaging and chat in Teams
80+PBX types and variants tested
9Microsoft Azure regions, 100% Azure based
SOC 2TYPE 2SOC 2 Type 2certified. Trust Center →
Our history

Built with partners since 2020.

2020PBX Connector
2021SIP Trunk Connector
2022SMS Connector
2024ChatBridge
2026AI Voice Agents

Today the platform also includes the ACS Call App, Operator Connect Express and Teams Call Recording.

Who we work with

Built for channels that sell telephony and IT services.

01

Hosted PBX service providers

02

IP PBX distributors

03

SIP trunking providers

04

Managed service providers

05

Cloud solution providers

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Our team

The people behind TeamMate.

Eric Hernaez

Eric Hernaez

co-founder and CEO

Eric is CEO of TeamMate Technology. He was previously founder and president of SkySwitch, a leading provider of channel-only white-label UCaaS to MSPs (sold to BCM One in 2020). His work in cloud communications dates to 1999, when he started telic.net, one of the first service providers to offer SIP infrastructure as a service. He has since worked with pioneering cloud-native software companies including RabbitRun and NetSapiens.

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Micah Singer

Micah Singer

co-founder & advisor

Micah was managing director from TeamMate’s start through September 2022 and now advises the company. He is CEO of Kurmi Software. Over a 20+ year career he has held executive roles across telecommunications, and founded VoIP Logic as CEO (sold to BroadSoft/Cisco in 2016).

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Joegen Baclor

Joegen Baclor

co-founder & platform architect

Joegen is the mastermind behind TeamMate’s proprietary SIP back-to-back user agent. An industry veteran, he has held senior engineering roles building scalable VoIP infrastructure with platform vendors including SIPfoundry, eZuce, Sangoma and Telnyx.

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Ganapathi Rallapalli

Ganapathi Rallapalli

co-founder & platform architect

Gana is the author and principal architect of TeamMate’s service orchestration core and provisioning portals. His experience building scalable enterprise software lets TeamMate meet the challenges of Microsoft’s fast-moving ecosystem. He previously held similar roles at Cisco, BroadSoft and VoIP Logic.

Eric Tiffany

Eric Tiffany

platform expert

ET is TeamMate’s subject-matter expert. He is a technical resource for clients and supports the software development, support and platform engineering teams. He previously held leadership roles in software development at Cisco, BroadSoft and VoIP Logic.

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Zoltan Repasi

Zoltan Repasi

Platform Expert

Zoltan is a telephony expert, responsible for system availability and security. Prior to TeamMate, Zoltan earned his stripes working with Unified Communications and Next Generation voice technologies for industry leading companies including Siemens, Vodafone, Atos and Mavenir. Most recently, Zoltan was Domain Architect at Workplace Experience for Deutsche Telekom.

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Alona Giga

Alona Giga

Product Manager

Alona is TeamMate’s Product Manager extraordinaire and lead cat herder. She keeps the rest of us in line and on schedule. Prior to TeamMate, Alona held software management positions at BCM One/SkySwitch, SeaChange International and Solegy.

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Michael Hudlow

Michael Hudlow

VP Modern Workforce Solutions

Michael helps TeamMate partners and their customers bring Microsoft Teams, Slack and AI voice together into modern ways of working. He spent 14 years as a managing director at Alvarez & Marsal, leading global Salesforce and knowledge management programs, after technology leadership roles at Arthur Andersen and PwC.

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Contact

Interested in getting connected?

In person: TeamMate Technology LLC, 600 1st Ave N., Suite 303, St Petersburg, FL 33701 USA

Follow us on LinkedIn.

See why providers choose TeamMate.

See the platform running with Microsoft Teams in a live demo, or start a proof of concept on your own platform.

Free 30-day proof of concept for service providers.