Staying ahead of the latest technological advancements isn’t just an advantage. It’s a necessity, especially when it comes to UCaaS. But with so many other offerings vying for customer attention, how can you ensure yours stands out?
How can you keep up with the latest and greatest advancements? The answer’s simple: integrating with Microsoft Teams. We know what you’re thinking. Combining with one of our biggest competitors? Yes. Because doing so will future-proof your business in four unique ways.
UCaaS and Microsoft Teams: Keeps Your System Updated, Without Any Hassle
When it comes to innovation, Microsoft never skimps. Since 1975, this tech giant has continued to invest in product advancement, and Microsoft Teams is no exception. By integrating your UCaaS solution with Teams, you gain access to a dynamic platform that’s constantly evolving. Which means you stay aligned with the latest technological trends without breaking a sweat.
Picture it. The Teams developers introduce new features and security enhancements. Your platform automatically inherits these improvements. Not only does this benefit you, but it also benefits your customers.
It saves you the time and resources required for independent development. And it reassures your customers that their communication is always up-to-date and secure.
UCaaS and Microsoft Teams: Connects You with a Profitable Partner Ecosystem
Microsoft doesn’t operate in isolation. They have created a vibrant ecosystem of third-party apps for the Teams platform. From project management to customer relationship management tools, Teams can integrate with just about everything.
When you join the Teams partner ecosystem, your UCaaS integration becomes discoverable by users actively looking for one. This exposure sets up a passive lead generation channel, where leads can discover your offering and ask about its features, cost, and advantages for years to come.
In fact, a recent study found that providers who sell with Microsoft saw lead increases of up to 250%. All you need to do is ensure your entry in the marketplace stays current. And you’ve got a good marketing strategy driving it all.
UCaaS and Microsoft Teams: It Gives You a Competitive Edge
In a competitive market, differentiation is vital. Integrating your platform with Teams immediately sets you apart from non-integrated competitors. Why? Because 68% of UCaaS buyers want a single-pane-of-glass solution. In fact, they consider it a tipping point when making purchasing decisions.
So, if you integrate with Teams, you have a better chance of attracting these companies. It shows that your platform can meet their current needs and future requirements.
Integrating is about more than just attracting new clients, though. It’s also about retaining existing ones. With a Teams integration, your UCaaS solution can become an integral part of their daily workflows. Especially if they already use that platform.
This convenience will ensure they’ll continue using (and advocating for) your service well into the future. And reduce the likelihood of customer churn since you’re keeping pace with their needs as they evolve.
UCaaS and Microsoft Teams: It Opens Up the Opportunity for a Long-Term Partnership
When you integrate your UCaaS offering with Teams, you’re not just plugging into software – you’re entering a potential long-term partnership. Not just with Microsoft, a brand with incredible staying power, but with other Microsoft partners.
If you play your cards right, you’ll likely find avenues for joint ventures, co-marketing initiatives, and product enhancements. You can increase the value of your platform through these avenues- and more. You may find a billing platform that meets your medical clients’ needs. Or work with other Microsoft partners to suggest a new Teams feature.
And it won’t just help your product stay relevant. It will also strengthen your reputation as a dependable and forward-thinking provider.
Find the Best Way to Connect with TeamMate
As you embark on this journey to future-proof your UCaaS offering, we’ve got the perfect place to start: our eBook. In this short guide, you’ll uncover strategies, insights, and practical steps to weave your UCaaS solution into the Teams ecosystem seamlessly. So why wait? Download it today to get started!
