Operator Connect Alternative

Operator Connect, Simplified

TeamMate Operator Connect Express lets service providers, carriers, and MSPs offer Microsoft Operator Connect-style simplicity without the complexity of full Microsoft Operator Connect certification. Provision DIDs directly in Microsoft Teams with existing carrier relationships.

What Is Operator Connect Express?

Operator Connect Express (OCE) is a simplified alternative to Microsoft’s traditional Operator Connect model. While standard Microsoft Operator Connect requires becoming a certified Microsoft partner, OCE lets you provision DIDs directly into Microsoft Teams organizations without carrier lock-in or complex certification processes. You maintain your existing carrier relationships and control DID assignment entirely through TeamMate’s CSV-based provisioning system.

This is ideal for service providers, carriers, and MSPs who want to offer Operator Connect-style simplicity to their customers — all while preserving your existing PSTN relationships and avoiding restrictive Microsoft partnership requirements.

Why Operator Connect Express

Operator Connect Without the Complexity

Offer your customers the simplicity of Operator Connect while maintaining your carrier relationships and avoiding Microsoft Operator Connect certification requirements.

Simple DID Provisioning

No complex Direct Routing configuration. Upload your DIDs via CSV and assign them directly into Microsoft Teams organizations instantly.

CSV Bulk Upload

Provision hundreds of DIDs at once through simple CSV file upload. Automate bulk DID assignments for multiple customers and tenants.

Existing Carrier Relationships

Keep your existing carrier agreements and DID sourcing relationships. No forced carrier lock-in or switching requirements.

No Carrier Lock-In

Stay carrier-agnostic. Switch carriers whenever you want. Your customers' Teams telephony isn't tied to any single provider.

Flexible DID Assignment

Assign DIDs on the fly to Operator Connect organizations. Change assignments, add users, update numbers instantly as your customers' needs evolve.

White-Label Ready

Fully branded experience for your customers. Your portal, your branding, your support — complete white-label solution.

Use Cases

Three Steps to Deliver Operator Connect

TeamMate handles DID provisioning and Teams integration so you can get customers live in minutes.

Invite Customers & Create Tenants

Invite your customers to Teams organizations or connect to their existing Microsoft 365 tenants. TeamMate handles authentication and tenant linkage.

Upload DIDs via CSV

Upload your DID inventory as a simple CSV file. Specify which DIDs belong to which customers and which Teams organizations to provision them to.

Assign & Go Live

DIDs are instantly available in Microsoft Teams. Users immediately have calling capability from their Teams client with your PSTN connectivity.

Platform Capabilities

Everything You Need for Operator Connect Simplicity

Purpose-built for service providers, carriers, and MSPs delivering Operator Connect-style calling.

CSV DID Provisioning

Simple bulk upload interface for managing thousands of DIDs across multiple customers and organizations.

Multi-Tenant Management

Manage multiple customer organizations from a single provider portal with complete visibility and control.

Instant DID Assignment

Assign DIDs to Teams users on demand. Changes take effect immediately without waiting or complex configuration.

Carrier Flexibility

Mix and match carriers. Manage DIDs from multiple providers in a single platform. Switch carriers without disrupting service.

API & Automation

Full REST API for programmatic DID provisioning, user assignment, and organization management at scale.

Enterprise Security

Azure-hosted, multi-region deployment. Minimal Microsoft permissions. Industry-standard encryption and compliance.

Who It’s For

Built for Providers. Ready for Businesses.

Whether you’re a service provider offering Operator Connect-style simplicity to your customers, or a business wanting simpler Teams calling without complex Direct Routing, OCE is your solution.

Service Providers Carriers & MSPs	Businesses & IT Teams
Offer Operator Connect-style simplicity to customers without Microsoft Operator Connect certification or carrier lock-in.	Get Microsoft Operator Connect-style calling with the simplicity you want and the flexibility you need.
Provision DIDs in minutes with simple CSV upload	Microsoft Teams calling without complex Direct Routing setup
White-label the platform with your branding	Keep your existing phone numbers and preferred carriers
Multi-tenant dashboard for managing all customers	Instantly provision DIDs for new users as you grow
API-driven automation for integration with your BSS/OSS	No carrier lock-in. Switch providers anytime.
No forced carrier relationships or Microsoft partnership requirements	Simple transparent pricing based on DIDs and users

Ready to Simplify Operator Connect?

Start your free trial and see how TeamMate Operator Connect Express can streamline DID provisioning for your customers.

FAQs

Frequently Asked Questions

Everything you need to know About TeamMate

1. What is Teams Handle?

Teams Handle is a platform designed to help businesses manage their teams, tasks, and communication in one place. It simplifies collaboration.

2. How can I add team members?

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3. Is Teams Handle suitable for small businesses?

4. Can I manage multiple projects?