Teammate Product Suit

Your Communications Platform + Microsoft Teams, Integrated

TeamMate offers a complete suite of voice, messaging, and integration products — all purpose-built for Microsoft Teams and designed for service providers to white-label and resell.

Teammate Product Suit

Voice Solutions

Connect, automate, and record calls in Microsoft Teams with your existing infrastructure.

PBX Connector

Turn Microsoft Teams into a softphone on your existing PBX. Teams users get a registered SIP extension with full PBX feature pass-through — Call Parking, BLF, MWI, Call Transfer, and more.

SIP Trunk Connector

Direct Routing as a Service. Automate SIP trunk connections to Microsoft Teams Phone System so your customers use Teams as their primary calling platform while you provide the PSTN connectivity.

Operator Connect Express

A simpler alternative to the traditional Microsoft Operator Connect model. Provision DIDs directly in Microsoft Teams using CSV upload — no complex carrier certification required.

Call Recording

Compliance-ready call recording purpose-built for Microsoft Teams. Record internal calls, external calls, and Teams meetings with PCI-DSS pause/resume controls and automatic annotations.

AI Voice Agents

Intelligent call handling that responds to callers with a natural voice, identifies their needs, and delivers context to your team before they pick up — all within Teams Phone System.

ACS Call App

Connect your PBX, UCaaS, or CCaaS to Teams without Microsoft Phone System licenses. Built on Azure Communication Services, it delivers VoIP calling via SIP federation — saving up to $10/user/month.

Solutions

Messaging Solutions

Extend Microsoft Teams with SMS and cross-platform chat federation.

SMS Connector

The only white-label SMS integration for Microsoft Teams purpose-built for resale by UCaaS and Operator Connect providers. Send, read, and manage messages from a native Teams workflow.

ChatBridge

Real-time chat federation connecting Microsoft Teams, Slack, and Cisco Webex. Message across platforms without switching apps, forwarding screenshots, or losing context.

At A Glance

Product Comparison

Find the right TeamMate product for your use case.

Product	What It Does	Feature Server	Best For
PBX Connector	Registers Teams users as SIP extensions on your PBX	Your PBX	UCaaS providers keeping PBX as primary
SIP Trunk Connector	Routes SIP trunks to Teams via automated Direct Routing	Teams Phone System	Providers selling SIP trunking for Teams
Operator Connect Express	Provisions DIDs in Teams without full Operator Connect cert	Teams Phone System	Carriers and MSPs wanting simpler OC
Call Recording	Records calls and meetings with compliance controls	Teams-native	Compliance teams \| contact centers \| QA
AI Voice Agents	AI handles initial calls and routes with context	Teams Phone System	Contact centers \| customer service
ACS Call App	License-free VoIP calling in Teams via ACS SIP federation	Azure ACS (no Phone System license)	Providers & businesses avoiding Phone System costs
SMS Connector	White-label SMS messaging inside Teams	Teams-native	UCaaS & OC providers adding SMS
ChatBridge	Real-time chat federation across Teams \| Slack \| Webex	Multi-platform	Enterprises on multiple chat platforms

Use Cases

Where AI Voice Agents Deliver Impact

From customer service to sales to IT support, AI Voice Agents improve call handling across your organization.

Ready to Integrate Your Communications with Teams?

Start your free trial today and explore any TeamMate product — no commitment required.

FAQs

Frequently Asked Questions

Everything you need to know About TeamMate

1. What is Teams Handle?

Teams Handle is a platform designed to help businesses manage their teams, tasks, and communication in one place. It simplifies collaboration.

2. How can I add team members?

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3. Is Teams Handle suitable for small businesses?

4. Can I manage multiple projects?

Teams Handle is a platform designed to help businesses manage their teams, tasks, and communication in one place. It simplifies collaboration.

5. Is my data secure?

6. Can I access Teams Handle on mobile?